System error 5 has occurred. Access is denied.

Edit Subject

Checking with Microsoft's database on that error, there are a lot of possible causes, but most seem to revolve around firewall interference or admin access requirements. Make sure the account being used has full admin rights to the system, and that nothing is blocking the ports the application needs to run, normally port 8080.

Here is what Microsoft itself says are possible causes for this type of error.

1. Time Synchronization problem.

2. Missing permission to access the remote computer (Share, NTFS, GPO).

3. Firewall and/or third party product may eliminate connection to the remote computer.

4. The computer account isn't disable (Or have expired computer account password)

or doesn’t exiting in the domain.

5. Active Directory replication problem may occur.

You might want to take a look at this topic: http://community.danube.com/danube/to...

for more suggestions on altering your port settings to avoid conflicts.

Hello,

Even I am getting a similar error.

D:\>net start "ScrumWorks Pro Server 5.1.0"
System error 5 has occurred.

Access is denied.

scrumworks-updater.log shows the below error:

Error updating bindings-jboss-beans.xml
java.lang.IllegalStateException: error reading the document D:\Softwares\ScrumWorks
at com.danube.scrumworks.upgrader.config.MigrateJboss4ConfigFiles.getDocument(MigrateJboss4ConfigFiles.java:245)
at com.danube.scrumworks.upgrader.config.MigrateJboss4ConfigFiles.migratePortSettings(MigrateJboss4ConfigFiles.java:111)
at com.danube.scrumworks.upgrader.config.MigrateJboss4ConfigFiles.migrateFiles(MigrateJboss4ConfigFiles.java:91)
at com.danube.scrumworks.upgrader.Updater.main(Updater.java:77)

Can you please help us resolve the error?

Many Thanks !!