On customer behalf: Access to ScrumWorks Pro

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We recently had our new license file and software version updated and the user name/password we had for our Administration login is not working. How do we get that reset? Thanks!

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raguvaran December 23, 2011 19:36

Are other logins working ? except Administrator login?

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Are other logins working ? except Administrator login?

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Mark Lovell (Official Rep) January 03, 2012 17:55

If you have been locked out of your default Global Administrator Account, and trying the original default password and login is not working then it may have to be manually reset.

What version of Scrumworks are you using, and is it the Hypersonic or MySQL version?

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good answer! good answer! (undo)
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If you have been locked out of your default Global Administrator Account, and trying the original default password and login is not working then it may have to be manually reset. What version of Scrumworks are you using, and is it the Hypersonic or MySQL version?

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On customer behalf: Access to ScrumWorks Pro

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About this Question

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On customer behalf: Access to ScrumWorks Pro Edit Subject

On customer behalf: Access to ScrumWorks Pro

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