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alanwong
alanwong April 15, 2010 15:23

"Unable to launch the application" error when launching Pro Desktop Client

Exception message

java.lang.NoClassDefFoundError: org/joda/time/format/DateTimeFormat
at com.danube.scrumworks.util.PatternDanubeDateFormatter.(PatternDanubeDateFormatter.java:33)
at com.danube.scrumworks.util.Constants.(Constants.java:47)
at com.danube.scrumworks.session.DefaultClientSession.getInstance(DefaultClientSession.java:28)
at com.danube.scrumworks.client.product.ScrumWorksDesktop.setScrumWorksWindowTitle(ScrumWorksDesktop.java:261)
at com.danube.scrumworks.client.product.ScrumWorksDesktop.(ScrumWorksDesktop.java:120)
at com.danube.scrumworks.client.product.ScrumWorksDesktop.(ScrumWorksDesktop.java:87)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.sun.javaws.Launcher.executeApplication(Unknown Source)
at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
at com.sun.javaws.Launcher.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: org.joda.time.format.DateTimeFormat
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 15 more
2 people have
this problem +1
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  • Caleb Brown EMPLOYEE
    Caleb Brown (Official Rep) April 19, 2010 23:32
    Hi Alan,

    I have been looking into this issue and I haven't been able to find any previous instances of these errors.

    Can you fill me in on some further information?

    What version of ScrumWorks Pro are you currently using?

    Is this issue occurring for all users, or just some users?
    good solution! good solution! (undo)
    • alanwong April 19, 2010 23:48
      Scrumwork version 4.3.0 (2010-01-28 12:29 r25120)

      - This problem occurs on multiple PCs and on varies Internet Explorer
      versions.

      I've attempted to follow the same instruction as posted in the following thread
      http://community.danube.com/danube/to...
      After each attempt of removing Scrumwork dependency in Java and re-installing the Desktop client, I get different Java Exceptions. Here's the latest exception:
      java.lang.NoClassDefFoundError: org/apache/commons/lang/Validate
      at com.danube.scrumworks.util.PatternDanubeDateFormatter.(PatternDanubeDateFormatter.java:30)
      at com.danube.scrumworks.util.Constants.(Constants.java:47)
      at com.danube.scrumworks.session.DefaultClientSession.getInstance(DefaultClientSession.java:28)
      at com.danube.scrumworks.client.product.ScrumWorksDesktop.setScrumWorksWindowTitle(ScrumWorksDesktop.java:261)
      at com.danube.scrumworks.client.product.ScrumWorksDesktop.(ScrumWorksDesktop.java:120)
      at com.danube.scrumworks.client.product.ScrumWorksDesktop.(ScrumWorksDesktop.java:87)
      at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
      at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
      at java.lang.reflect.Method.invoke(Unknown Source)
      at com.sun.javaws.Launcher.executeApplication(Unknown Source)
      at com.sun.javaws.Launcher.executeMainClass(Unknown Source)
      at com.sun.javaws.Launcher.doLaunchApp(Unknown Source)
      at com.sun.javaws.Launcher.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)
      Caused by: java.lang.ClassNotFoundException: org.apache.commons.lang.Validate
      at java.net.URLClassLoader$1.run(Unknown Source)
      at java.security.AccessController.doPrivileged(Native Method)
      at java.net.URLClassLoader.findClass(Unknown Source)
      at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      at java.lang.ClassLoader.loadClass(Unknown Source)
      ... 15 more

      NOTE: I've already installed the latest and greatest Java version.

      Here's the screenshot of the error in the Java Console:
      Java Web Start 1.6.0_20
      Using JRE version 1.6.0_20-b02 Java HotSpot(TM) Client VM
      User home directory = C:\Documents and Settings\alan
      ----------------------------------------------------
      c: clear console window
      f: finalize objects on finalization queue
      g: garbage collect
      h: display this help message
      m: print memory usage
      o: trigger logging
      p: reload proxy configuration
      q: hide console
      r: reload policy configuration
      s: dump system and deployment properties
      t: dump thread list
      v: dump thread stack
      0-5: set trace level to
      ----------------------------------------------------
      #### Java Web Start Error:
      #### java.lang.NoClassDefFoundError: org/apache/commons/lang/Validate
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  • Caleb Brown EMPLOYEE
    Caleb Brown (Official Rep) April 19, 2010 23:57
    Hi Alan,

    Multiple PCs is interesting, does it happen for every user connecting?

    Did ScrumWorks work on these systems previously?

    Does the Web Client work?

    Also, if the issue isn't occurring to every user you may try clearing the Java Cache for those affected, this topic covers it: http://community.danube.com/danube/to...

    If it is every user affected, could you send your server.log file to support@danube.com ?

    You can access the file on the server you have installed ScrumWorks to at: installdirectory\server\scrumworks\log\server.log
    good solution! good solution! (undo)
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  • Natalja
    Natalja August 31, 2010 10:46
    Hello, I have similar problem. We installed ScrumworksPro 4.4 to Ubuntu (I have Linux virtual machine). Web client works ok, but trying to run desctop version I get an error msg - "Unable to launch the application."
    In ErrroMSg details I have a scrumworkspro.jnlp (code below):

    ScrumWorks Pro Client
    CollabNet, Inc.

    ScrumWorks Pro - Enterprise Scrum Project Management
    ScrumWorks Pro Desktop Client

    and exception is:

    java.lang.ExceptionInInitializerError
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:597)
    at com.sun.javaws.Launcher.executeApplication(Launcher.java:1749)
    at com.sun.javaws.Launcher.executeMainClass(Launcher.java:1695)
    at com.sun.javaws.Launcher.doLaunchApp(Launcher.java:1477)
    at com.sun.javaws.Launcher.run(Launcher.java:129)
    at java.lang.Thread.run(Thread.java:619)
    Caused by: java.lang.NullPointerException
    at com.danube.scrumworks.session.DefaultUserPreferences.getFrameWidth(DefaultUserPreferences.java:219)
    at com.danube.scrumworks.client.product.ScrumWorksDesktop.(ScrumWorksDesktop.java:80)
    ... 9 more

    I just cleared the cache as you have suggested in the this topic "http://community.danube.com/danube/to..., but it didn't help. Same problem with the same details.
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  • Mark Lovell EMPLOYEE
    Mark Lovell (Official Rep) September 01, 2010 15:16
    Hello,

    What version of Linux are you using?
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  • Natalja
    Natalja September 02, 2010 05:45
    Hello!

    I use Ubuntu 10.04 LTS - the Lucid Lynx
    Workstation 6.5-7.0 Virtual machine.

    And this message is from Java Console:


    Java Web Start 1.6.0_20
    Using JRE version 1.6.0_20-b02 Java HotSpot(TM) Client VM
    User home directory = /home/user
    ----------------------------------------------------
    c: clear console window
    f: finalize objects on finalization queue
    g: garbage collect
    h: display this help message
    m: print memory usage
    o: trigger logging
    p: reload proxy configuration
    q: hide console
    r: reload policy configuration
    s: dump system and deployment properties
    t: dump thread list
    v: dump thread stack
    0-5: set trace level to
    ----------------------------------------------------
    Could not launch from cache. Will try online mode. [Some of required resources are not cached.]
    #### Java Web Start Error:
    #### java.lang.ExceptionInInitializerError: null
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  • Mark Lovell EMPLOYEE
    Mark Lovell (Official Rep) September 07, 2010 15:28
    Natalja,

    Could you email me a copy of your server.log file found here:

    (installdirectory)\server\scrumworks\log\server.log

    You can reach me at Mlovell@collab.net
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  • Snargleplax
    Snargleplax April 14, 2011 18:07
    I am having the same problem as Natalja, with the exact same backtrace. I am also on Ubuntu 10.04. Was there a resolution for that case, Mark? Can you provide me with the same fix?
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  • Mark Lovell EMPLOYEE
    Mark Lovell (Official Rep) April 18, 2011 21:43
    Hello,

    Could you please send me the full text of the error you are receiving along with your server.log file? I can be reached at mlovell@collab.net.
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